Support

How can we help?

Guides, documentation, and direct support for the DCOBuilder platform.

Getting Started

New to DCOBuilder? Start here. Learn how to set up your first campaign, upload assets, and go live.

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Platform Guides

Step-by-step guides for every feature. Campaign setup, creative management, reporting, and more.

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Contact Support

Need direct help? Reach our support team for technical issues, account questions, or campaign assistance.

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Frequently asked questions

What ad formats does DCOBuilder support?+
DCOBuilder supports 300+ ad formats including display banners, video ads, rich media, native ads, interstitials, carousel ads, and specialised formats like weather-triggered, geo-dynamic, countdown, and live moment ads.
How fast can I launch a campaign?+
Most campaigns go from brief to live in under 30 minutes. The platform handles template selection, creative generation, and tag deployment automatically.
Do I need coding skills?+
No. DCOBuilder is built for non-technical users. Upload your assets, configure your campaign parameters, and the platform handles the rest.
How does pricing work?+
Two components: a platform subscription fee (monthly, annual, or seasonal) and ad serving billed on actual impressions. No hidden costs, no per-seat fees. Visit our pricing page for details.
Which markets do you operate in?+
DCOBuilder operates globally. We serve agencies, brands, and publishers across Southeast Asia, Middle East, Europe, and North America.
Can publishers white-label the platform?+
Yes. Publishers can run DCOBuilder under their own brand with full platform infrastructure. Contact our team for enterprise publisher packages.

Still need help?

Our team is available to help with any questions about the platform, campaigns, or your account.

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